PRIVACY

Privacy Policy

Effective Date: July 4, 2022

At Emerald City Auto Inc, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our dealership at 14044 Aurora Ave N, Seattle, WA 98133, use our website, or engage with our services.

By interacting with Emerald City Auto Inc, you consent to the data practices described in this policy.

1. Information We Collect

To provide you with exceptional service and facilitate your vehicle purchase or financing, we collect information in the following categories:

• Personal Identification Information: This includes your name, mailing address, email address, and telephone number when you inquire about a vehicle or schedule a test drive.

• Identity Verification Data: We collect a copy of your driver’s license and insurance information prior to test drives or vehicle purchases to comply with state and federal regulations.

• Financial and Credit Information: If you apply for financing through our dealership, we collect sensitive financial data, including your Social Security Number (SSN), income details, employment history, and credit history.

• Vehicle Information: Data regarding your current vehicle, such as the VIN, mileage, and payoff information, if you are trading it in.

• Automated Website Data: When you visit our website, we automatically collect technical information, such as your IP address, browser type, device information, and browsing behavior through the use of cookies and similar tracking technologies.

2. How We Use Your Information

We use the data we collect strictly for professional business purposes, including:

• Processing Transactions: To facilitate the purchase, sale, or trade-in of vehicles.

• Securing Financing: To submit your credit application to our network of trusted lenders and financial institutions to secure vehicle financing on your behalf.

• Customer Service: To respond to your inquiries, schedule appointments, and provide ongoing support after your purchase.

• Marketing and Communication: To send you updates on new inventory, dealership promotions, and service reminders. You may opt out of promotional communications at any time.

• Legal Compliance: To comply with state and federal laws, prevent fraud, and maintain the security of our dealership and inventory.

3. Information Sharing and Disclosure

Emerald City Auto Inc respects your privacy. We do not sell or rent your personal information to third parties. We only share your data under the following circumstances:

• Financial Partners: We share your financial information with banks, credit unions, and other lending institutions solely for the purpose of securing your vehicle loan.

• Service Providers: We may share necessary information with trusted third-party vendors who perform services on our behalf, such as website hosting, IT support, and marketing fulfillment. These providers are bound by strict confidentiality agreements.

• Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or regulatory inquiry, or to protect the rights, property, and safety of our business, our customers, or the public.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal and financial information against unauthorized access, alteration, disclosure, or destruction. Physical records containing sensitive data are kept in secure, locked facilities, and digital information is protected using industry-standard encryption and firewall technologies.

5. Your Choices and Rights

You have control over your personal information:

• Opt-Out: You can opt out of receiving promotional emails or texts from us at any time by following the unsubscribe instructions included in those communications.

• Access and Update: If you need to review or update the personal information we have on file, please contact us directly.

6. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or legal requirements. Any updates will be posted on our website with the revised “Effective Date.”

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to our management team:

Emerald City Auto Inc 14044 Aurora Ave N Seattle, WA 9813
info@emeraldcitycar.com